Macquarie University
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The adoption and effectiveness of Quality Management practices in Bangladesh

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posted on 2022-03-28, 10:06 authored by Farhana Ferdousi
Globalisation, advances in technologies, and the impact of liberalisation have led to significant increases in competition, and resulted in enhanced use of Quality Management (QM) practices in order to remain competitive. Accordingly, this thesis examines the adoption and effectiveness of QM practices in the context of a developing economy. Specifically, the thesis examines the contingency factors,including institutional pressures and organisational related factors that affect the adoption of QM, including Total Quality Management (TQM). This thesis also examines the association between specific organisational factors and the effectiveness of QM practices, assessed in respect to competitive advantage, and the mediating role of Kaynak's (2003) core TQM practices and quality performance in this relationship. Data was collected through interviews with 16 managers of a garment organisation in Bangladesh and a survey of 673 managers in Bangladeshi garment organisations.


Table of Contents

Chapter One: Introduction -- Chapter Two: Literature review -- Chapter Three: Paper One -- Chapter Four: Paper Two -- Chapter Five: Paper Three -- Chapter Six: Conclusion.


Includes bibliographical references Thesis by publication.

Awarding Institution

Macquarie University

Degree Type

Thesis PhD


PhD, Macquarie University, Faculty of Business and Economics, Department of Department of Accounting and Corporate Governance

Department, Centre or School

Department of Accounting and Corporate Governance

Year of Award


Principal Supervisor

Kevin Baird

Additional Supervisor 1

Rahat Munir

Additional Supervisor 2

Sophia Su


Copyright Farhana Ferdousi 2017 Copyright disclaimer:






1 online resource (xiv, 201 pages)

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